Contact Asian Sun during normal business hours using the chat feature, or at (330) 650-6333
So that our billing department can best help you, please submit all freeze and cancellation requests with the form on this page. Freeze and cancellation requests are only taken in writing.
We are unable to freeze retroactively, so any submission for freeze will be from today’s date. You may freeze your membership up to a maximum of 6 months one time. Freezes are done in 1 month increments.